System C

About us

Established in 2009, System C was founded with a clear mission in mind: to deliver exceptional support to small and medium businesses utilizing Apple computers, all at an affordable price point. Our team consists of a select group of seasoned professionals, each boasting over 10+ years of experience in their respective fields. Our staff members hold prestigious positions as CIOs, CTOs, Senior IT Support or Senior Developers, and Senior Data Analysts within ASX-listed companies. We bring this wealth of expertise to every project we undertake.

One of our key advantages is our competitive rates, as our dedicated staff members receive the full rate for the work they perform. Additionally, we understand that businesses often require support beyond regular business hours. That's why we extend our services to accommodate your needs. Our operating hours are from 5:30 pm to 10:00 pm, Monday to Friday, Australian Eastern Standard Time (AEST), as well as on weekends. This arrangement is particularly beneficial for companies seeking assistance after hours or those in need of network or infrastructure changes that should not disrupt daily operations.

At System C, we take pride in our organic growth and strong client relationships. We solely rely on referrals, and many of our valued clients have been with us since our inception. By deliberately maintaining a small client base, we can ensure that we provide the personalized service and attention to detail that our customers expect and deserve.

If you are seeking professional support during standard business hours, our services may not align with your requirements. However, if you are looking for reliable, after-hours support or infrastructure enhancements that won't disrupt your team during their work hours, System C is here to meet your needs. Contact us today to experience our unwavering commitment to delivering top-notch services tailored to your specific business goals.

Services We Offer

Outsourcing CIO/CTO

Website Development

Remote IT Support

Backup Solutions

Network, WiFi, and Firewall Solutions

NAS Solutions

Internet Upgrades

Virtual Phones / PABX

Regular Visits and Checks

At System C, we are committed to delivering high-quality services that empower your business to thrive in the digital age. Contact us today to discuss how we can cater to your specific needs and drive your technological success.

Rates

At System C, our services are exclusively delivered by highly experienced senior professionals who possess a wealth of expertise in their respective fields, with a minimum of 10+ years of experience. Typically, our staff members hold full-time positions as CIOs, CTOs, Senior IT Support, or Senior Developers within ASX-listed companies. This ensures that you benefit from the knowledge and skills of industry experts when you engage in our services.

To cater to the specific needs of businesses, we provide services beyond normal Australian business hours. Our operational hours during weekdays extend from 5:30 pm to 10:00 pm, Monday to Friday, Australian Eastern Standard Time (AEST). Additionally, we offer services on weekends to accommodate projects and support requirements during those times. Please note that services requested after 10:00 pm are subject to a surcharge of 150% of our normal rate.

Remote Support

Phone, Email, virtual meetings and remote support where we assist remotely $130 EX GST per hour

Charged in 15-minute blocks

Onsite Support

Physical onsite support within 25km of Sydney NSW Australia $160 EX GST per hour

Charged in 1-hour blocks

A call-out fee of $50 applies, Call-out fee is waived if 2 or more consecutive hours onsite

Extended after hours

Rates are charged at 150% of normal rates after 10:00 pm AEST

Terms

Prices are COD or 7 days if pre-arranged with existing trading history 30-day terms are available for clients with ongoing support agreements in place

Contact us

For Sales enquiries: sales@systemc.com.au

For Account enquiries: accounts@systemc.com.au